Company profile

RATES REBATES

What we do

Our sole purpose is to uncover and investigate any and all utility billing or account problems that are pre-existing but unknown and to return any unclaimed funds to our Clients

History

Established in 2017
Rates Rebates operates in all major cities across the country.

Track record

65%
error rate detected on investigated accounts
68%
success rate in refund recovery
R100+
million credits passed on clients’ accounts

Operating model

Zero cost and no obligation service on utility accounts
Remuneration is success dependent
Payments are only made once refunds are processed
Refund as an account credit
If no refund is obtained – benefit of free audit

“Why would you not want to do this?”

Services offered

Utilities

Physical on-site property inspection (when appropriate)
Reconstruct municipal accounts
Reconcile account against actual bill
Obtain rectification approvals from Municipality
Have refunds processed
Handover auditable report including all correspondence

Services offered

Rates

Physical on-site property inspection
Study current council market valuation & tariff
Study surrounding market valuations for comparisons
Engage professional valuators to revalue in line
Engage council with findings and object to council valuation
Conclude implementation of new reduced values offering both past credits and future savings

Our clients